general business
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Read moreI believe leadership is a kind of psychic field where noble acts take place, acts of self-affirmation, trust, love and ethics. When the field is there, the right things occur, the right things come out of our mouths.
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Read moreWe’ve all been there, right? It appears to us that our workteam is spending time and money on a project that is headed nowhere...but we're not sure we should be the one to step up and say something. See why it takes honesty and courage to avoid false consensus and the "sunk cost trap."
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Read moreDoes it really matter if a training film is "award winning"? In this post (Part 3 of our Content is Crucial Series), we examine how organizations and learners benefit from programs that have been honored for cinematic and educational excellence.
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Read moreLike a new house, an LMS is a big purchase. It’s important to take the time to consider how you will furnish it. In Part 2 of our Content is Crucial Series we explore how quality content matters. -
Read morePremature decisions often produce disappointing results.This video clip reminds leaders to try and find the root cause of a problem before prescribing a solution. -
Read moreA great learning experience is achieved when the learner has been moved to change their behavior. In Part 1 of our Content is Crucial Series we explore the "quality vs quantity" issue and how to balance the need for cost effective and convenient content libraries with the need for quality content that increases engagement and retention.
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Read moreCustomer service videos are a great tool for trainers and managers to energize their team AND teach them the skills they’ll need to provide the kind of superior service that keeps guests coming back. See the 4 most important skills.
