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    Products

    Customer Service Excellence Solutions
    Diversity, Equity, Inclusion and Belonging Solutions
    Effective Workplace Communication Solutions
    Employee Development - Training Solutions
    Leadership Development
    Sexual Harassment Prevention Programs
    Supervisor and Manager Training
    Workplace Violence Prevention - Training Solutions

    New Product in Customer Service Excellence

    Fill the Glass -Turning the Ordinary to Extraordinary

    Customer service training that inspires frontline employees to:

    • - look for ways to delight customers
    • - stay positive (even when things get tough)
    • - find meaning in their work
    • - help maintain a culture of service excellence

    New Product in DIVERSITY, EQUITY, INCLUSION AND BELONING

    Unintentional Still Hurts -Overcoming Unconscious Bias

    Powerful implicit bias training that goes beyond the basics.

    • - Overcome resistance and misconceptions related to bias training
    • - Minimize the impact of implicit bias 
    • - Inspire positive change (not fear and avoidance)
    • - Tap into the knowledge of DEI subject matter experts

    Featured Product in Diversity, Equity, Inclusion, & Belonging

    Respectful Workplace: From Awareness to Action 

    Our #1 Solution for Building a Culture of Respect 

    - Promotes Diversity, Equity & Inclusion, prevents Harassment and Workplace Violence

    - Moves individuals and organizations from increased awareness to changed behavior

    - Award-winning Employee and Manager eLearning plus facilitated Executive Training

    New Product in DIVERSITY, EQUITY, INCLUSION AND BELONING

    Best Selling DEI Training - How Was Your Day? Getting Real about Bias, Diversity and Inclusion, and Harassment

    9-time award-winning DEI training that is proven to drive positive change in workplace culture. The course delivers results that:

    • - Measure and provide a baseline on the 12 key behaviors that drive DEI
    • - Present insights into the "why" behind employee behavior
    • - Track progress towards your DEI objectives

    Featured Product in SEXUAL HARASSMENT PREVENTION

    THE WORRY-FREE CHOICE - Once & For All 

    Comes with a 200% compliance guarantee

    • - Inspires immediate behavior change
    • - Serves as a solution year-after-year
    • - Features proven, award-winning content

    The program comes in state-specific, Manager/Employee, and English/Spanish versions to ensure compliance.

    Newly Released Products

    1. Unintentional Still Hurts: Overcoming Unconscious Bias
      Best Seller
      Unintentional Still Hurts: Overcoming Unconscious Bias
      As low as $0.00
      45 min
      Add to Compare
    2. How Was Your Day? Trailer;https://preview.mediapartners.com/pub/tl/MPC/75/00e690bdd011e7947561a7f8b1562f/HWYD_Trailer_-10-30-2017.mp4
      Best Seller
      Respectful Workplace: From Awareness to Action
      As low as $0.00
      3 hours
      Add to Compare
    3. Once & For All
      Best Seller
      Once & For All
      As low as $0.00
      45-60 min
      Add to Compare
    4. How Was Your Day?
      Best Seller
      How Was Your Day?
      As low as $0.00
      48 min
      Add to Compare
    5. Dealing with Difficult People and Situations
      Dealing with Difficult People and Situations
      As low as $0.00
      11 min
      Add to Compare

    Customer Service Excellence

    Best Sellers

    1. Trailer;https://preview.mediapartners.com/pub/media_partners/USH_Trailer_2min_FINAL-720p.mp4
      Best Seller
      Unintentional Still Hurts, Healthcare Version
      As low as $0.00
      45-55 min
      Add to Compare
    2. Once & For All, Connecticut Version
      Best Seller
      Once & For All, Connecticut Version
      As low as $0.00
      120 min
      Add to Compare
    3. Once & For All, Delaware Version
      Best Seller
      Once & For All, Delaware Version
      As low as $0.00
      45 min
      Add to Compare
    4. Once & For All, Texas Version
      Best Seller
      Once & For All, Texas Version
      As low as $0.00
      45 - 60 min
      Add to Compare
    5. Once & For All, Maine Version
      Best Seller
      Once & For All, Maine Version
      As low as $0.00
      45 - 60 min
      Add to Compare
    6. Once & For All, Washington Version
      Best Seller
      Once & For All, Washington Version
      As low as $0.00
      45 - 60 min
      Add to Compare
    7. Once & For All, California Version
      Best Seller
      Once & For All, California Version
      As low as $0.00
      Emp 1 hr, Mgr 2 hrs
      Add to Compare
    8. Once & For All, New York Version
      Best Seller
      Once & For All, New York Version
      As low as $0.00
      45 - 60 min
      Add to Compare
    9. Unintentional Still Hurts, Manager Version
      Best Seller
      Unintentional Still Hurts, Manager Version
      As low as $0.00
      50 min
      Add to Compare
    10. Fill The Glass
      Best Seller
      Fill The Glass
      As low as $0.00
      40-45 min
      Add to Compare
    11. Unintentional Still Hurts: Overcoming Unconscious Bias
      Best Seller
      Unintentional Still Hurts: Overcoming Unconscious Bias
      As low as $0.00
      45 min
      Add to Compare
    12. How Was Your Day? Manager Version
      Best Seller
      How Was Your Day? Manager Version
      As low as $0.00
      50 min
      Add to Compare
    13. How Was Your Day? Trailer;https://preview.mediapartners.com/pub/tl/MPC/75/00e690bdd011e7947561a7f8b1562f/HWYD_Trailer_-10-30-2017.mp4
      Best Seller
      Respectful Workplace: From Awareness to Action
      As low as $0.00
      3 hours
      Add to Compare
    14. Getting Real about Workplace Violence
      Best Seller
      Getting Real about Workplace Violence
      As low as $0.00
      19-35 min
      Add to Compare
    15. The Practical Coach 2
      Best Seller
      The Practical Coach 2
      As low as $0.00
      25 min.
      Add to Compare
    16. Once & For All, Manager Version
      Best Seller
      Once & For All, Manager Version
      As low as $0.00
      60 Min
      Add to Compare
    17. Once & For All
      Best Seller
      Once & For All
      As low as $0.00
      45-60 min
      Add to Compare
    18. Manager Moments: Interviewing & Termination Do's & Don'ts
      Best Seller
      Manager Moments: Interviewing & Termination Do's & Don'ts
      As low as $0.00
      5-8 min
      Add to Compare
    19. In This Together
      Best Seller
      In This Together
      As low as $0.00
      18 min.
      Add to Compare
    20. How Was Your Day?
      Best Seller
      How Was Your Day?
      As low as $0.00
      48 min
      Add to Compare

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    Retail

    Recommended Products

    1. Right/Wrong To WIN/WIN
      Right/Wrong To WIN/WIN
      As low as $0.00
      13 min
      Add to Compare
    2. How Was Your Day? Trailer;https://preview.mediapartners.com/pub/tl/MPC/75/00e690bdd011e7947561a7f8b1562f/HWYD_Trailer_-10-30-2017.mp4
      Best Seller
      Respectful Workplace: From Awareness to Action
      As low as $0.00
      3 hours
      Add to Compare
    3. Once & For All
      Best Seller
      Once & For All
      As low as $0.00
      45-60 min
      Add to Compare
    4. How Was Your Day?
      Best Seller
      How Was Your Day?
      As low as $0.00
      48 min
      Add to Compare

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