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Respectful Communication

  1. How Filters Improve Workplace Communication

    How Filters Improve Workplace Communication

    As the workforce continues to grow and diversify—spanning different ages, backgrounds, values, and communication styles—the potential for conflict, divisiveness, and alienation of others increases. The ability to use "filters" is one way to maintain a respectful, inclusive workplace.

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  2. How Good Intentions Can Go Awry: Creating a Harassment-Free Environment

    How Good Intentions Can Go Awry: Creating a Harassment-Free Environment

    While sexual harassment (rightfully) generates a significant amount of attention these day, it’s only part of the whole picture. Failing to push toward a holistic understanding of the issue of workplace harassment can have serious consequences on an organization where even well-intentioned behaviors can become harassing conduct.

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  3. Four Steps to Effective Listening

    Four Steps to Effective Listening

    My writers group could use a class in listening. Last night we were in a restaurant reading a scene from a fellow screenwriter's script. When we were finished, the writer said, "I'll take any suggestions on the ending."

    Everyone spoke up at once. It was chaos—everyone talking over the top of each other to be heard.

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  4. Do's and Don'ts When Explaining Hygiene Issues

    Do's and Don'ts When Explaining Hygiene Issues

    I read recently that an employee's bad breath can bring down productivity.

    At first I thought, no way. That's just a fact created by a breath mint company to sell more product. But after a little Googling, I found that a

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