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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Industry - Media Partners

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  1. Fill The Glass
    Best Seller
    Fill The Glass

    Employees have the power to make a difference in the lives of customers, and create a more fulfilling work experience for themselves. Fill the Glass! uses inspiring, true stories to illustrate how to turn ordinary service into extraordinary encounters. 

     

     

    • 40-45 min
    • eLearning
  2. Trailer;https://preview.mediapartners.com/pub/media_partners/USH_Trailer_2min_FINAL-720p.mp4
    Best Seller
    Unintentional Still Hurts, Healthcare Version

    This powerful training course helps healthcare workers recognize and overcome biases that can block inclusion in the workplace and undermine patient care. 

    • 45-55 min
    • eLearning
  3. How Was Your Day? Manager Version
    Best Seller
    How Was Your Day? Manager Version

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    How to be a more inclusive leader. 

    Strategies on supporting team members that have been harassed. 

    Tips on encouraging employees to be upstanders 

    How to set expectations for their team around not tolerating harassment  

     

    • 50 min
    • eLearning
  4. Unintentional Still Hurts, Manager Version
    Best Seller
    Unintentional Still Hurts, Manager Version

    This best-selling implicit bias training for managers has been shown to yield a 3x increase in acceptance of personal bias.*  Going beyond the basics, it helps managers identify, challenge and respond to bias while teaching how to build a culture of respect.

     

    • 50 min
    • eLearning
  5. How Was Your Day?
    Best Seller
    How Was Your Day?

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    Measure 12 key behaviors that drive DEI.

     Present insights into the "why" behind employee behavior so you can address areas that need to change. 

    Track progress towards your DEI objectives and compare your results to national averages.

    Have positive impact on employees with proven, effect and award-winning learning content. 

     

    • 48 min
    • eLearning
    • USB
  6. Once & For All
    Best Seller
    Once & For All

    Once & For All  is the most effective  sexual harassment training for inspiring behavior change and building a culture of respect...plus, it is the only program with a 200% compliance guarantee.

     

    • 45-60 min
    • eLearning
    • USB
  7. Unintentional Still Hurts: Overcoming Unconscious Bias
    Best Seller
    Unintentional Still Hurts: Overcoming Unconscious Bias

    This best-selling implicit bias training provides practical instruction on how to recognize, challenge and respond to bias. Researched results show 3x increased acceptance of personal bias after training*—a key first step to changing behavior.

    • 45 min
    • eLearning
  8. LEAD NOW!
    Best Seller
    LEAD NOW!

    Through engaging insights and actionable instruction, LEAD NOW! provides leaders at all levels with a personalized way to enhance or develop critical leadership skills.

     

    • 5-10 min per module
    • eLearning
    • USB
  9. The Guest 2E
    The Guest 2E

    Explain your customer service expectations to your employees in terms they will understand! Let this funny and meaningful training program illustrate what it means to treat customers as if they were guests in your own home.

    • 15 min 20 sec
    • eLearning
    • USB
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