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Supervisor and Manager Training

Upskill supervisors and managers

Our Supervisor and Manager Training solution features a variety of our best-sellers that work along the management development continuum. Our solution prepares first-time supervisors for success and increases skills in your most experienced managers.

Poor management skills incur high costs

Managing people is hard, and if not done well, costly. Nearly 50% of new managers report they received no training when assuming a leadership role, and 60% of managers fail in their first two years on the job. The good news is that manager skills can be taught. Organizations that provide this training help ensure the success and job satisfaction of those in these key roles.

Our Supervisor and Manager Training solution equips your staff with training that covers:

	The manager as coach
	Behavior-based interviewing
	Effective performance management
	Conflict management and resolution
	Developing high-performing teams
	Motivating and retaining employees
	Becoming a respectful supervisor

Preview each course

The Practical Coach 2

The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

25 min.
Manager Moments: How To Build A High Performing Team

The 7 short learning modules in this series help managers assess their team’s strengths and needs while providing practical ...

6-20 min
Manager Moments: Interviewing & Termination Do's & Don'ts

Managers can be fooled into hiring the wrong person, or inadvertently step on a potential legal landmine in the interviewing, appraisal or termination process. This series helps them avoid these common pitfalls so they can focus on success.

5-8 min
Manager Moments: How To Excel In Tricky Situations

A manager's job is to keep their team strong, motivated and productive. But that's easier said than done. These Short Videos offer practical tips on five common challenges.

6-7 min
What To Do When Conflict Happens

What causes the most stress across ALL occupations? The interpersonal conflicts we experience on a daily basis. This video depicts an easy-to-implement way to stay calm and productively work through issues with co-workers.

21 min