Media Partners is now Atana! Visit the new to learn more.
Search this site for information on our legacy Media Partners courses.

WE'RE IN THE BAND

How to Turn Customers into Cheering Fans

11 min | by Media Partners

  • Limited Preview

    --:--
  • Full Preview

    --:--

This unique video takes a fun, motivating look at the importance of preparation, teamwork and connecting with your customer as seen through the eyes of an up-and-coming folk rock group. 

Languages: English, Spanish
Subtitles: French Canadian

Thank you for your interest in WE'RE IN THE BAND.

For more information, please contact us at 800-408-5657, submit an inquiry, or message us in the chat window.

Product Description

WE'RE IN THE BAND puts the lessons of an up-and-coming rock band to the test in the business world.


THE PAPERBOYS, a popular Northwest folk-rock band, has a clear vision for building its fan base and achieving success. Their process of turning customers into cheering fans applies to any enterprise that relies on teamwork and customer service to succeed.

With plenty of music and upbeat energy, this fast-paced program highlights employees at all levels. From a police chief to a head chef, all tell how they "come to perform" in their world. You'll meet the nurse who "steps on stage" the minute she steps off the elevator, the waiter who "leaves his baggage at the door" in order to be a "rock star" for his guests. You'll hear how one healthcare professional helps her teammates get through a tough day and why the cheerful grocery clerk considers both her customers and her teammates to be her "audience."

WE'RE IN THE BAND will inspire your team to:

  • Come to Perform
  • Set the Stage
  • Connect with Your Audience
  • Leave Their Baggage at the Door
  • Pick Each Other Up

"A must-see for EVERY employee!"   -Doug Partain, San Antonio Water Systems    

"Finally, a training film I know my target audience will get." -Dan Walker, Dir. National Training and Development, Little Caesars

Product Details

Product Details
Is Best Seller? No
Program Length 11 min
Format USB
Subtitles French Canadian
Languages English, Spanish
Producer Media Partners

Sign up for these great benefits

Get access to Media Partners's high-quality behavior-changing training content.  When you sign up, you can::

  • Preview all our videos and eLearning for free 
  • Receive notification of new programs, refresher courses, and updated versions
  • Enjoy complimentary training support materials such as infographics, quizzes, video clips, interactive graphics, and more