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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Training Solutions

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  1. Unintentional Still Hurts, Manager Version
    Best Seller
    Unintentional Still Hurts, Manager Version

    This best-selling implicit bias training for managers has been shown to yield a 3x increase in acceptance of personal bias.*  Going beyond the basics, it helps managers identify, challenge and respond to bias while teaching how to build a culture of respect.

     

    • 50 min
    • eLearning
  2. Unintentional Still Hurts: Overcoming Unconscious Bias
    Best Seller
    Unintentional Still Hurts: Overcoming Unconscious Bias

    This best-selling implicit bias training provides practical instruction on how to recognize, challenge and respond to bias. Researched results show 3x increased acceptance of personal bias after training*—a key first step to changing behavior.

    • 45 min
    • eLearning
  3. The Practical Coach 2
    Best Seller
    The Practical Coach 2

    The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

    • 25 min.
    • eLearning
    • USB
  4. Attitude Virus Lab
    Attitude Virus

    This long-time favorite helps organizations combat various types of negative attitudes and behaviors that can spread in the workplace and undermine morale and productivity. Viewers learn how to keep negativity from spreading, reinforce positive behavior and build interpersonal skills.

    • 20 min
    • eLearning
    • USB
  5. Team Building
    Team Building

    This program shows how to leverage the unique strengths of different personality types and work through the kinds of conflict that prevent high performance. With self awareness, interpersonal honesty, mutual respect and trust, their diversity can become a team's greatest asset.

    • 20 min
    • USB
  6. Communication Counts: Speaking and Listening for Results
    Communication Counts: Speaking and Listening for Results

    A lack of communication can be costly to any organization. This video depicts 6 common communication problems and how to avoid them.

    • 19 min
    • eLearning
  7. How Was Your Day? Manager Version
    Best Seller
    How Was Your Day? Manager Version

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    How to be a more inclusive leader. 

    Strategies on supporting team members that have been harassed. 

    Tips on encouraging employees to be upstanders 

    How to set expectations for their team around not tolerating harassment  

     

    • 50 min
    • eLearning
  8. Trailer;https://preview.mediapartners.com/pub/media_partners/USH_Trailer_2min_FINAL-720p.mp4
    Best Seller
    Unintentional Still Hurts, Healthcare Version

    This powerful training course helps healthcare workers recognize and overcome biases that can block inclusion in the workplace and undermine patient care. 

    • 45-55 min
    • eLearning
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