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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Supervisor and Manager Training

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  1. The Practical Coach 2
    Best Seller
    The Practical Coach 2

    The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

    • 25 min.
    • eLearning
    • USB
  2. Team Building
    Team Building

    This program shows how to leverage the unique strengths of different personality types and work through the kinds of conflict that prevent high performance. With self awareness, interpersonal honesty, mutual respect and trust, their diversity can become a team's greatest asset.

    • 20 min
    • USB
  3. How Was Your Day? Manager Version
    Best Seller
    How Was Your Day? Manager Version

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    How to be a more inclusive leader. 

    Strategies on supporting team members that have been harassed. 

    Tips on encouraging employees to be upstanders 

    How to set expectations for their team around not tolerating harassment  

     

    • 50 min
    • eLearning
  4. Actions Speak
    Best Seller
    Actions Speak

    From the creators of the best selling Behavioral Interview video of all time, ACTIONS Speak! Behavioral Interviewing offers a fresh and vibrant new approach to legal and effective hiring. 

    • 24 or 54 min
    • eLearning
    • USB
  5. Manager Moments: How To Build A High Performing Team
    Best Seller
    Manager Moments: How To Build A High Performing Team

    The 7 short learning modules in this series help managers assess their team’s strengths and needs while providing practical tips on specific things that can be done to take team performance to a higher level.

     



    • 6-20 min
    • eLearning
    • USB
  6. Manager Moments: How To Excel In Tricky Situations
    Best Seller
    Manager Moments: How To Excel In Tricky Situations

    A manager's job is to keep their team strong, motivated and productive. But that's easier said than done. These Short Videos offer practical tips on five common challenges.

    • 6-7 min
    • eLearning
    • USB
  7. Manager Moments: Interviewing & Termination Do's & Don'ts
    Best Seller
    Manager Moments: Interviewing & Termination Do's & Don'ts

    Managers can be fooled into hiring the wrong person, or inadvertently step on a potential legal landmine in the interviewing, appraisal or termination process.  This series helps them avoid these common pitfalls so they can focus on success.

    • 5-8 min
    • eLearning
    • USB
  8. Keeping the Good Ones
    Keeping the Good Ones

    This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." This video is a must-have for your library.

    • 26 min
    • eLearning
    • USB
  9. Positive Discipline
    Positive Discipline

    Positive Performance Coaching is achievable ...when supervisors and managers have the right training. Help leaders get beyond the belief that confronting negative performance has to be punitive in nature and show them how performance discussions can actually be a tool for developing employees. 

     

    • 24 min
    • eLearning
    • USB
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